We are based in SLOVAKIA
FAQ
Are you curious about how it all works? Here you will find the most frequently asked questions that might interest you.

More than 6 weeks (42+ days) before the start of the rental: Administrative fee of 25€.
Between 6 weeks (41 days) and 2 weeks (14 days) before the start of the rental: 50% of the total rental price.
Less than 2 weeks (13 days or fewer) before the start of the rental: 100% of the total rental price.
Epic Travel s.r.o. cannot postpone or transfer money from one rental to another.
Yes, as long as you have two years of driving experience and meet the age requirements (23-75) you can drive our vans on a normal manual car license
Yes, our insurers require you to be between 23-75 years old
Ducato 250
4 seats with seat belts
2+2 (sleeping places)
Siena 395
5 seats with seat belts
4+1 (sleeping places)
Siena 385
5 seats with seat belts
4+1 (sleeping places)
Caravan rental.
Fully comprehensive insurance for one driver (additional drivers can be added).
Highway vignettes for Slovakia, Czech Republic, Slovenia, and Austria.
Camping furniture.
Cooking equipment, dishes, cutlery, camping gas.
Full tank of fuel - please return it full.
Full water tank - no need to refill upon return.
Paddleboard with an electric pump.
Bike rack for 4 bikes.
Electric scooter.
Car rental: Renault Trafic SpaceClass (2025)
Slovak highway vignette included in the rental price.
Daily kilometer allowance (varies by rental duration):
1-3 days: 350 km/day included
4-9 days: 300 km/day included
10-18 days: 250 km/day included
19-30 days: 200 km/day included
0,15 €/km for exceeding the daily limit.
Comfort & Features:
Automatic front and manual rear air conditioning
Heated, adjustable comfort seats with lumbar and armrests
Easy Link multimedia system with 8" display, Apple CarPlay & Android Auto, USB ports
Rear, front, and side parking sensors + parking camera
Full LED headlights, rain and light sensors
Flexible seating arrangement (adjustable second & third-row seats)
Tinted windows for UV protection
Safety & Practicality:
Blind spot monitoring
Lane departure warning
Traffic sign recognition & speed limit alerts
230V power socket & USB ports for rear passengers
Rubber floor mats & mandatory safety equipment
Optional Extras (for an additional fee):
Highway vignette for Austria, Slovenia & Czech Republic:
1-9 days: 15 € one-time fee
10+ days: 30 € one-time fee
Thule roof box: 7 €/day
Thule bike rack: 10 €/day
Drivers aged between 23 and 75 with a valid EU driving license.
The license must have been held for more than two years.
We also accept licenses from non-EU countries; contact us to check if yours is eligible.
If you do not meet the above criteria, contact us, and we will try to arrange an exception with our insurers.
Up to 3 additional drivers can be added for an extra fee, based on the same criteria.
Pick-up: On the agreed rental start date, from 3:00 PM onwards, as arranged with us.
Return: No later than 12:00 noon on the rental end date.
Need more flexibility? If there is no booking before or after your rental, we may be able to adjust the pick-up or return time—just contact us in advance!
If you return the vehicle late without prior agreement, an additional daily rental fee will apply, plus a 100€ penalty for each extra day.
⚠ Important: The security deposit will not be refunded immediately if the vehicle is not cleaned inside and washed outside upon return. Cleaning may take up to 3 hours, after which the deposit will be refunded minus any agreed fees.
You can leave your vehicle in our parking lot free of charge. The parking lot is equipped with cameras, but you leave your vehicle there at your own risk. For those who live nearby, we can arrange driver pickup.
Ducato 250 - manual transmission
Siena 395 - automatic transmission
Siena 385 - manual transmission
Spaceclass - automatic transmission
All vehicles use diesel. You will receive a full tank of fuel and should return it with a full tank.
Cooking gas does not need to be refilled.
Yes, absolutely! All seats are equipped with three-point seat belts for safety.
The Renault Trafic SpaceClass, Siena 385, and Siena 395 all have ISOFIX anchor points, making it easy to install ISOFIX child seats securely for maximum safety.
⚠ Note: The Ducato 250 does not have ISOFIX points, so child seats must be secured using the standard seat belts.
Yes, they are welcome! However, we charge a 30€ cleaning fee to cover a deep clean after your stay.
Please keep dogs off the sofa and bed, as we need to protect our allergy-sensitive guests and prevent pet hair from getting on the soft furnishings.
No, All the vans are equipped with heaters, that can be used all night and day long So even in the depths of winter you'll be super cosy and warm.
Ideally, yes—we recommend campsites with an electric hookup.
However, our vans have a solar system, and the engine charges the battery while driving. With good sunlight, we've managed to keep the lights on and charge all our phones.
⚠ Important: The 220V socket and the living area air conditioning will not work unless the van is connected to an external 220V power source.
Exception: The Ducato 250 is better suited for off-grid stays. It features Smart Maxxair fans that run on battery power, a significantly larger solar system, and a bigger battery, allowing for longer durations off-grid without needing an external power source.
No smoking or vaping is allowed in our campervan. If evidence of smoking is found, a full valeting charge will be taken from your security deposit.
Head over to the hire page.
Request to book your dates.
We will confirm the booking with you.
Pay via bank transfer.
Yes, a deposit is required before the rental begins:
Car rental: €500 deposit
Motorhome rental: €1000 deposit
The deposit covers the insurance deductible in the unlikely event of an accident and potential damage to the vehicle, accessories, or equipment during the rental period.
The security deposit will be refunded minus any costs for repairs, replacements, refueling, or cleaning. A detailed invoice will be issued outlining any deductions.
Fuel consumption depends on your driving style, terrain, and vehicle load. The average consumption according to the manual is:
Ducato 250 - 10 l/100 km
Siena 395 - 11 l/100 km
Siena 385 - 11 l/100 km
SpaceClass - 9 l/100 km
Actual consumption may vary depending on driving conditions.
Yes this is for safety and security reasons
The experiences with EpicVans are told through the stories of our travelers.